Infrastructure & Operations

Custom Vendor Landscape: Process Mining Software

Process Mining Software is an essential tool in providing an end-to-end analysis and understanding of business processes. Leading solutions can mine high volumes of data...

Custom Vendor Landscape: Treasury Management Software

A Treasury Management System (TMS) is a software application which automates the process of managing a company’s financial operations and financial activities such as cash...

Custom Vendor Landscape: Unclaimed Property Management Software

The client is looking for an Unclaimed Property Management software with both front-end capabilities that allow users to submit/report claims; and back-end capabilities for...

Custom Vendor Landscape: Video Management Solution

Video management solutions are a comprehensive, administrative system that stores and organizes digital video content. It provides central storage and internal distribution...

Custom Vendor Landscape: Visitation Management Software

Visitor management systems aid in the process of registering, tracking, and managing visitors. It also ensures a high level of security in the ever-sensitive prison...

AWS emphasizes customer choice in LLM strategy – now to address the pain of decision-making

A bevy of new announcements across its LLM stack show that AWS wants to give its customers choice in how they train, select, and integrate LLMs with their business...

​​Create a Service Management and IT Operations Strategy​

Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
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​​Create a Service Management and IT Operations Strategy​ – Phases 1-3

A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational...

Service and Operations Strategy Assessment

An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.

Service and Operations Task Planning and Role Assignment Tool

An Excel-based template to document and prioritize activities.
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