Infrastructure & Operations

Knowledge Manager

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and information services in support of business units across the...

How to Write an SOP

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider the type and complexity...

Managing IPv4 Depletion & Developing an IPv6 Strategy

IPv4 addressing is the technical underpinning of today's Internet, but the Internet of the future is already being built using IPv6. Organizations need to execute a...

Data Center Relocation Tabletop Planning Video

A data center move requires minute-to-minute planning as well as complex logistics and communication. A table top planning exercise is a dress rehearsal for the move that...

ITAM Project Charter Template

A successful IT asset management (ITAM) implementation starts with a great plan. The ITAM project charter provides a template to help you build a business case and plan...

vNetworks: Software VLANs without Borders

Virtual networks, or vNetworks, are coming on the scene to solve the problem of managing public cloud servers as a disparate network. When you can wrap your public cloud...

Disaster Recovery Plan Execution: This is Not a Test!

When disaster strikes, normal operations of the enterprise are suspended and replaced with operations spelled out in the disaster recovery plan (DRP). Recover from the...

Data Center Structured Cabling RFP Template

The expertise required to successfully design and implement an enterprise cabling infrastructure is unlikely to be found in-house. Use this fully editable RFP template to...

User Acceptance Testing Checklist

User acceptance testing is one of the final stages of the application lifecycle before deployment. Use this checklist to help control and manage the user acceptance...

Data Center Standby Power Requirements Calculator

Understanding the enterprises critical environment is the first step to right-sizing standby power equipment. Gather current and future requirements for all critical data...
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