Infrastructure & Operations

Measuring the Economic Health of IT, Post Recession

Info-Tech's analysis of IT budgets across North America reveals a strong upward trend since 2009. Organizations are benefiting from the economic recovery and the effects...

Data Center Co-location Site Visit and Evaluation Checklist

Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...

How to Write an SOP

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider the type and complexity...

Managing IPv4 Depletion & Developing an IPv6 Strategy

IPv4 addressing is the technical underpinning of today's Internet, but the Internet of the future is already being built using IPv6. Organizations need to execute a...

Data Center Contract Management Policy

In complex, multi-vendor data center environments, a contract management policy is an essential control tool used to minimize the risk and maximize the benefits of vendor...

Vendor Landscape: Enterprise Service Desk Software

The enterprise service desk tool market provides powerful functionality and advanced features suitable for large, complex IT environments.
  • guided implementation icon

ITAM RFP Scoring Tool

Organizations in the ITAM tool selection process must fairly score potential vendors and their product offerings. Use this tool to quickly and easily compare the results...

IT Asset Manager

The role of the IT Asset Manager is to oversee the daily and long-term strategic management of software and technology-related hardware within the organization.

Govern Shared Services

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Knowledge Manager

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and information services in support of business units across the...
GET HELP Contact Us
×
VL Methodology