Infrastructure & Operations

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.

Change Management Communications Plan

This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.

Change Management Roadmap Tool

This tool is designed to help organizations plan the implementation of their standardized change management practice.

Optimize IT Change Management – Executive Brief

The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving...

Change Management Metrics Tool

This tool is designed to help organizations record and track key metrics related to change management.

Service Configuration Management Roadmap Project Charter Template

A project charter will help you set expectations by documenting project stakeholders and establishing clear project objectives and scope for the project.

Optimize IT Change Management – Phases 1-4

Use this blueprint to help you assess gaps in your change management practice, create standardized processes, reduce risk, and implement the project effectively.

Avoid Overpurchasing Microsoft Telephony

This one pager reviews the pros, cons, risks, and challenges of Microsoft’s Phone System product. Understand the different components of phone system, how it's licensed,...

Determine If You Can Effectively Incorporate Enterprise Mobility + Security Into Your Environment

This one pager summarizes and evaluates Microsoft’s Enterprise Mobility + Security offering. As more customers migrate productivity solutions to Office 365, questions...

Pick the Right Office 365 License Model for You

This one pager summarizes Microsoft’s licensing regime across four key areas: non-profit, education, government, and enterprise. Each license type is evaluated based on...
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