Infrastructure & Operations

Move a Data Center

IT managers may only face a data center move once or twice in their professional lives, and therefore may have little knowledge of how to approach the project.

Data Center Power and Cooling Requirements Calculator

Including both current and future facility requirements helps to align costs and capacity with enterprise needs. Calculate power, cooling, and standby power requirements...

Develop a Desktop and Laptop Acquisition Strategy

When it comes to purchasing desktops and laptops, avoid buyers remorse and negotiate the best deal.

Vendor Landscape: Mid-Market Service Desk Software

The mid-market service desk tool market provides customizable functionality and advanced features suitable for the diverse, growth-focused mid-market space.
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How to Test Your DRP

Do not wait until the DRP is put into action to discover weaknesses in disaster recovery processes. Run a full test of the enterprise's DRP to uncover flaws before an...

Application Support Analyst

The Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and...

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...

Renovate the Data Center

This solution set will provide you with step-by-step design, planning and selection tools in order to define a data center renovation plan to reduce cost and risk while...

Infrastructure Metrics Tracking and Reporting Tool

Metrics are often collected using several tools and coming from several sources. Use this tool to centralize key metrics tracking and reporting.
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