Infrastructure & Operations

Standard End-User Entitlements and Offerings Template

Follow the blueprint activities to record standard offerings in this template. This document becomes your service catalog entries for end-user computing.

End-User Computing Ideas Catalog

This document walks you through a list of provisioning models and types of devices and operating models to facilitate your end-user computing strategy.

Device Entitlement Policy Template

This template will help you document policy for your standard, power and prestigious technologies.

Understand the Difference Between Backups and Archives

Backup and archive are two very different operations that are quite often confused or misplaced. IT and business leaders are tasked with protecting corporate data from a...

Understand the Difference Between Backups and Archives Storyboard

What is the difference between a backup and a data archive? When should one be used over the other? They are not the same and confusing the two concepts could be expensive.

Considerations for a Move to Virtual Desktops

VDI and DaaS users expect their user experience to be at least equal to that provided by a physical PC, and they do not care about the underlying infrastructure. If the...

Considerations for a Move to Virtual Desktops Storyboard

VDI and DaaS users expect their user experience to be at least equal to that provided by a physical PC, and they do not care about the underlying infrastructure. If the...

IBM i Migration Considerations

The IBM i remains a vital platform for many businesses and continue to deliver exceptional reliability and performance and play a key role in the enterprise. With the...

IBM i Migration Considerations Storyboard

For organizations that are struggling with the iSeries/IBM i platform, IT management and the business need to consider the options.

Infrastructure Outsourcing IBM i Scoring Tool

Use this scoring sheet to help you define and evaluate IBM i vendor responses.
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