Infrastructure & Operations

AWS CDK Breaks New Ground in Infrastructure as Code

AWS Cloud Development Kit (CDK) breaks new ground in infrastructure as code. Info-Tech expects infra-as-code tooling to continue to grow more sophisticated.

Trefis Analysts Pondered the Benefits of Google Buying Nutanix – and It’s Not a Bad Idea

Should Google’s parent, Alphabet, buy Nutanix? If analysts at forecasting software vendor Trefis have their way, the search giant should be signing the check.

Zerto Expands Its DR Capabilities to Include Long-Term Backups

Zerto now provides a DR and backup solution with the addition of long-term retention (LTR). This puts data protection on a continuum from short-term retention (to enable...

Puppet Bets on Continuing Complexity

Enterprise IT environments are complex – and Puppet thinks that’s not going to change anytime soon.

Microsoft Retiring Skype for Business Online in 2021

Microsoft has announced that Skype for Business Online will be retired on July 31, 2021.

Google Meet Boosts Accessibility by Adding Live Captions to Android App

Google is extending the live captions feature on Hangouts Meet to mobile users with its addition to the Meet Android app, according to the G Suite Updates Blog on...

Service Support Strategy Roadmap

This tool will help you create a roadmap for key service support initiatives.

How Slack Could Ruin Microsoft’s Messaging Cannibalization Plans

Microsoft Corp’s planned cannibalization of Skype for Business by Microsoft Teams looks to be going as designed, but one threat from Slack is still lurking to steal some...

Reimagine IT Operations for a Cloud-First World – Phase 1: Assess Required Operational Changes for Cloud Services

This phase of the blueprint, Reimagine IT Operations for a Cloud-First World, will help you develop a mission statement for IT operations and identify key operational...

Release and Deployment Management Metrics Tool

This tool should be used to monitor key performance indicators and report the success of your release and deployment management process to stakeholders.
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