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This phase of the blueprint will help you determine the most critical business services for which you need to ensure availability.
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Use this document to document the roles, responsibilities, standards, and processes involved in configuration management at your organization.
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This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you ground skills acquisition decisions on the...
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This template is designed to give organizations a succinct summary of the new change management program.
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This phase of Document and Maintain Your Disaster Recovery Plan will help you create visual-based documentation.
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Data continues to grow at an exponential rate, and your current storage solutions will not meet all your future needs. Info-Tech’s methodology for storage modernization...
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The decision has finally been made to replace your ancient phone system. This is a more challenging project than it may initially seem. Read on to explore effective...
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Use the Collaboration Assessment Tool to help you understand the issues that are impacting the level and success of interdepartmental collaboration occurring in your IT...
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Use this ISO 22301-aligned tool to assess current BCP maturity.
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Visualize the interdependencies of your applications and its underlining infrastructure. These visual documents will support the team during performance issue...
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