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This phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you publish and manage SOP documentation.
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When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...
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Read this Executive Brief to understand why your team should make the case to modernize your communications and collaboration infrastructure.
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This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will take you through a notional assessment of your environment. You will validate...
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Use this tool to document and track the core skills, personas, and development opportunities available to each team member as you go through the process of modernizing...
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This template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an...
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This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you quantify and qualify the gap between existing infrastructure and...
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This tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified...
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This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you draft an RFP for a UC solution and gain project approval through the...
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Use this template to issue a Request for Proposal (RFP) for a unified communications solution.
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