Infrastructure & Operations

Software Audit Launch Email Template

This template will notify the management team of the impending audit.

Prepare and Defend Against a Software Audit - Phase 4: Manage Post-Audit Activities

This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you negotiate the outcome of the audit and close it out.

Build an ITSM Tool Implementation Plan – Phases 1-3

An ITSM tool implementation project can be complicated with vendors relying on project managers to define the implementation parameters. Project managers often must make...

ITSM Tool Implementation Project Charter Template

Review and edit the template to suit your project requirements.

ITSM Tool Implementation Checklist

Identify the most common decisions you will need to make and prepare for your implementation project.

ITSM Tool Deployment Plan Template

Prioritize and prepare for tool rollout plan.

Build Your Infrastructure Roadmap – Phases 1-4

This storyboard will help you become a true strategic partner by aligning Infrastructure's work with business value.

Build Your Infrastructure Roadmap – Phase 2: Analyze Technology

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you analyze your existing technology and curate potential new technology...

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation Process

This phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation.
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