Infrastructure & Operations

Optimize Microsoft Teams During COVID-19

COVID-19 has not only initiated emergency remote work – it has also forced organizations to gaze into the looming economic abyss because of the pandemic lockdowns. In...

Craft an End-to-End Data Center Consolidation Strategy to Maximize Benefits – Phase 2: Plan

This phase of the blueprint will help you establish a strong business case for the project through a TCO analysis and a comprehensive business requirements analysis.

SAM Maturity Assessment

This tool will help you assess the current state of your software asset management processes.

2020 Enterprise Collaboration Tools: Market Trends and Buyer's Guide – Step 2: Where We Are Today

Understand the enterprise collaboration marketspace’s current state.

Modernize the Data Center with Software-Defined Infrastructure – Phase 2: Investigate and Prioritize Enabling Technologies

This phase of the blueprint, Modernize the Data Center with Software-Defined Infrastructure, will help you investigate enabling technologies, as well as identifying and...

Adopt Lean IT to Streamline the Service Desk – Executive Brief

Read this Executive Brief to find out how implementing a continual improvement plan can help your service desk achieve a sustained state of excellence.

Zoom to Provide Strong Encryption for Paying Customers and Educational Institutions

Zoom’s security consultant has announced that it will be providing strong encryption to paying customers and educational users of its web conferencing service. The move...

Create a Right-Sized Disaster Recovery Plan – Phase 3: Identify and Address Gaps in the Recovery Workflow

This phase of the blueprint, Create a Right-Sized Disaster Recovery Plan, will help you outline a recovery workflow and address risks and gaps.

Microsoft Teams Cookbook – Section 1: Teams for IT

Understand best practices for governance of the Teams creation process and Teams rollout.

Audit Defence RACI Template

This template of the blueprint, Prepare and Defend Against a Software Audit, will help you in assigning reponsabilities to those on your cross functional audit team.
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