Infrastructure & Operations

Noncompliance in O365 or M365 With Microsoft Is as Easy as Counting From One to Three

With lots of functionality being provisioned/deployed at the tenant level, Microsoft is happy to sit back for now, watch, and start auditing in the future.

Manufacturing – The Essential Ten-Step Guide: Building and Communicating Your CIO Strategy for COVID-19

​CIOs in Manufacturing will play a critical role during the COVID-19 crisis. This is an opportunity to shine. Use this plan to help you build and communicate a clear...

HAM Implementation Roadmap

Use this tool to organize tasks to complete as part of the hardware asset management program implementation.

Webinar: Balance End-User Empowerment With IT Governance in Your Microsoft Teams Deployment

This webinar provides guidance for IT to balance end users' creative use of Microsoft Teams with its own need for ensuring data security, governance, and usability.

Dynatrace Extends End-to-End Monitoring to Business Value

Dynatrace offers digital business analytics in addition to full stack end-to-end monitoring. The tool’s capabilities work to bridge the gap between infrastructure &...

Verizon Acquires BlueJeans for $400-500 Million

Verizon has acquired BlueJeans for between $400-500 million. The move will see BlueJeans integrated into Verizon’s 5G plans, utilizing BlueJeans' advanced and encrypted...

Google Cloud Introduces a Premium Support Offering – What Took Them So Long?

Google has announced a premium support plan for its cloud customers, promising a 15-minute response to the highest severity tickets. Google’s cloud has long struggled...

Storyboard: Create a Configuration Management Roadmap

A CMDB is only as valuable as the processes it supports. Before you invest, identify the IT processes that will be improved through use of a CMDB. With a good roadmap,...

Responsibly Resume IT Operations in the Office – Phase 2: Repatriate People to the Office

Prepare to return your employees to the office. Ensure that IT takes into account the health and safety of employees while creating an efficient and sustainable working...

Adoption Plan Marketing Materials

Use this one-pager marketing template to ensure all information about a tool adoption not only is given to end users but is done so effectively.
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