Infrastructure & Operations

Practical, Right-Sized BCP Case Study: Tabletop Planning Results

Tabletop Planning Results for Practical, Right-Sized BCP Case Study

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation Process

This phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation.

Pave the Road to Unified Endpoint Management – Phase 3: Improve Supporting Technologies

This phase of the blueprint, Pave the Road to Unified Endpoint Management, will help you create a roadmap to stop using management tools and techniques from the Windows...

Infrastructure Trend Report 2018 – Executive Brief

This Executive Brief discusses the expected impact of the five tech trends on each industry.

Incident and Problem Management – Phase 2: Develop Problem Management Procedures

This phase of the blueprint, Incident and Problem Management, will help you identify problems by incident matching, and help you develop a problem management SOP.

Containers Survival Guide for Infrastructure – Phase 3: Develop and Communicate the Container Infrastructure Roadmap

This phase of the Containers Survival Guide for Infrastructure blueprint will help you develop a policies and agreements document and develop a roadmap to communicate...

Optimize the IT Operations Center – Phase 2: Define Accountability and Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you define accountability and identify key metrics to improve.

Develop Infrastructure & Operations Policies and Procedures – Phases 1-3

This storyboard will help you create effective, manageable Infrastructure & Operations policies and procedures.

Develop a Business Continuity Plan – Phase 1: Assess Maturity and Define Scope

This phase of the blueprint, Develop a Business Continuity Plan, will help you scope your BCP pilot project.

Establish a Program to Enable Effective Performance Monitoring – Phase 2: Establish and Evaluate Current Performance Baseline

This phase of the blueprint will help you determine the current performance baseline.
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