Infrastructure & Operations

How to Write an SOP

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider the type and complexity...

Wax Up Your WAN to Catch the Wave of Server Centralization

Info-Tech is seeing a wave of corporate server centralization as companies gain greater control over IT infrastructure and simplify management. While there are compelling...

PC Power Saving Plan Calculator

Organizations can cut PC energy consumption to save significant costs and reduce environmental impact. Use this tool to determine what cost savings are possible and to...

PC Power Saving Plans Reduce Costs and Environmental Impact

PC power savings aren't well understood by many organizations, but are easy to achieve and result in reduced energy consumption, cost savings, and lessened environmental...

Service Desk Manager

The Service Desk Manager's role is to oversee all Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility...

Data Center Structured Cabling RFP Template

The expertise required to successfully design and implement an enterprise cabling infrastructure is unlikely to be found in-house. Use this fully editable RFP template to...

Things to Consider When Shopping for a Backup Generator

Buying and installing a backup generator for business continuity is not a fire-and-forget proposition. Choose the right generator for the job, and give it the care it needs.

Data Center Requirements Planning: Seek Expertise to Ensure Success

IT shops building or refreshing the data center should seek external expertise or face incurring additional costs due to miscalculated power, cooling, and UPS...

FirePASS: The Next Revolution in Fire Prevention and Suppression?

FirePASS Corporation has introduced a new concept for fire prevention and suppression in the data center. Using hypoxic air ventilation, the concentration of oxygen is...

Fire Protection: Only YOU Can Prevent Data Center Fires

The data center must be equipped with fire detection and suppression systems to identify and extinguish fire, abide by local, state and federal laws, codes and standards,...
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