IT organizations are continually challenged by users and senior management to prove they can, and do, deliver a strong value proposition. However, without a clear...
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Few small to mid-sized enterprises (SMEs) can afford much in the way of offsite redundancy for disaster recovery purposes, and fewer still have budget room for a proper...
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Apple continues to update the hardware and software for its Xserve rack-mount server. For Apple Mac-centric businesses that want a robust and recognized basic workgroup...
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Standard Operating Procedures (SOPs) are most commonly associated with military or manufacturing operations; however, they can be effectively utilized by any enterprise....
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IT leaders deploying application servers may face a choice between operating systems. Evaluate the business suitability of operating system candidates by examining costs,...
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Businesses continue to benefit by offering shared access data centers to partners, suppliers, and clients. The issue in this method of organization is ensuring that each...
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For smaller service desks, a hosted (Software-as-a-Service) help desk tool may be more cost-effective than an on-premise package. Use this Total Cost of Ownership (TCO)...
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Enterprises that have identified a business need to migrate to IP Telephony (IPT) face several challenging decisions. While considerable time and effort typically go into...
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Enterprises looking for an alternative to Exchange, but not interested in outsourcing, have several solid options. Look for Microsoft interoperability, lighter hardware...
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Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider the type and complexity...
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