Infrastructure & Operations

Ten Tips for Successful Moves, Adds, and Changes (MACs)

Moves, Adds, and Changes (MACs) can be a big hassle if managed poorly. Control the process to reduce IT support costs and increase end-user satisfaction. Use these tips...

Virtualization and iSCSI a Match Made for SMEs

Server virtualization and iSCSI networked storage are emerging as a natural match particularly for small and mid-sized enterprises (SMEs) buying their first storage area...

Implement Virtual Desktop Infrastructure for Remote Access and Business Continuity

Historically, delivering virtual desktops to remote users required a separate connectivity and virtualization infrastructure, but that is starting to change. VMware...

Showcase IT's Value with an Effective BAP Executive Summary

IT organizations are continually challenged by users and senior management to prove they can, and do, deliver a strong value proposition. However, without a clear...

Utilize Virtualization for Low-Cost Failover

Few small to mid-sized enterprises (SMEs) can afford much in the way of offsite redundancy for disaster recovery purposes, and fewer still have budget room for a proper...

Xserve a Sound Bet in Apple Data Centers

Apple continues to update the hardware and software for its Xserve rack-mount server. For Apple Mac-centric businesses that want a robust and recognized basic workgroup...

SOP 101: Standard Operating Procedures

Standard Operating Procedures (SOPs) are most commonly associated with military or manufacturing operations; however, they can be effectively utilized by any enterprise....

Server OS Casting Call: Let Costs Direct Selection

IT leaders deploying application servers may face a choice between operating systems. Evaluate the business suitability of operating system candidates by examining costs,...

Tiered Data Center Organization Enhances Security and Performance

Businesses continue to benefit by offering shared access data centers to partners, suppliers, and clients. The issue in this method of organization is ensuring that each...

Help Desk Software: Comparative TCO Calculator

For smaller service desks, a hosted (Software-as-a-Service) help desk tool may be more cost-effective than an on-premise package. Use this Total Cost of Ownership (TCO)...
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