Infrastructure & Operations

Orange’s UCaaS Business Services Solution Provides Flexible Integrations and Deployment

On March 24, 2021, Orange briefed Info-Tech on its UCaaS Business Services solution. Orange has positioned its solution to be flexible and adaptable to a range of client...

BlueJeans Updates FY2021 Roadmap

On March 11, 2021, Verizon provided updates to BlueJeans’ product vision and direction for FY2021. BlueJeans experienced dramatic adoption in 2020, particularly for...

FBI’s Own Hackers Break Into US Servers With a Mission

Do you really want the feds doing your security work for you?

Nextiva to Expand UCaaS Services Beyond US

On April 20, 2021, Nextiva briefed Info-Tech on its Nextiva One suite, with a focus on its communication applications: Business Phone (voice) and Cospace...

Webinar: Manage Your Technical Debt

Follow our structured approach to identify, measure, and manage your technical debt.

Windstream Briefs on Its Growing UCaaS Portfolio

On April 28, 2021, Windstream briefed Info-Tech on its UCaaS portfolio, which includes their primary pure cloud offering, OfficeSuite UC, alongside their other solutions...

The Three C’s of Enterprise Collaboration Software

This note outlines Info-Tech’s Three C’s of Enterprise Collaboration framework to help buyers effectively navigate the collaboration software marketspace.

Web Conferencing in 2021: The Top Three Trends

With a return to the office looking ever more feasible, organizations need to consider what role web conferencing solutions will play moving forward. This note outlines...

Choose a Right-Sized Contact Center Solution

The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From...
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Choose a Right-Sized Contact Solution – Executive Brief

Read our concise Executive Brief to examine the current contact center marketspace, review Info-Tech’s methodology for choosing a right-sized contact center solution, and...
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