|
Gain a better grasp on what end users expect from end-user computing.
|
|
|
End-user computing options grow more and more complex. Estimate costs and keep on budget using a five-year TCO calculator.
|
|
|
Microsoft's offer of a free SAM (Software Asset Management) engagement might not be what it seems.
|
|
|
Reduce costly downtime with a right-sized testing program that improves IT resilience.
|
|
|
Use this template to create a project charter to launch the configuration management project.
|
|
|
Build a high-level roadmap to close gaps between current and desired DR capabilities.
|
|
|
Review severity definitions and escalation rules to determine when DR takes over from service management.
|
|
|
It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....
|
|
|
Use the RFP template in order to initiate the vendor review and selection process. Input data that best applies to your organization and its set of goals and objectives...
|
|
|
The vendor communication plan is an integral component of the vendor management process. Use this tool to create a solidified structure that promotes open communication...
|
|
