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This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.
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Read our concise Executive Brief to find out why you should modernize the network, review Info-Tech’s methodology, and understand how we can support you in completing...
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Ad hoc approaches to service desk ticketing are inhibiting IT from achieving operational efficiency. Organizations with informal contact structures experience slower...
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Capture must-have requirements early through best practices in requirements gathering, which you can adapt no matter what project management methodology you use.
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Safely pilot the capabilities of emerging Internet-of-Things (IoT) technologies in a highly secure and sensitive production environment. A quick win here will pave the...
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This workbook will help you group similar user groups and their use case.
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Read this Executive Brief to understand why you must streamline the traditional BCP approach, and make BCP development manageable and repeatable.
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Use this ISO 22301-aligned tool to assess current BCP maturity.
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Outline business process workflows and establish steps, dependencies and alternates for BCP by building on this example.
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Use this example BCP recovery workflow to support your own planning efforts.
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