Infrastructure & Operations - Tools

Office 365 Control Map

The control map captures the individual controls available for managing OneDrive, SharePoint, and Teams. The controls can be further mapped to organizational goals.

Infra & Ops Metrics Tracking and Reporting Tool

Leverage this tool as a reporting template.

Infra & Ops Metrics Definition Template

This template will provide the means to track data on each metric that enables full lifecycle management.

Automation Suite Maturity Assessment Tool

Use this tool to roadmap your automation path and lay out your action items to stay on track for the implementation of automation projects.

Automation Suite Roadmap Tool

Use this tool to gauge your organization's maturity in current automation modules and offerings, as well as pre-requisites to automation such as data and knowledgebase...

Active Directory Metrics Tool

Recording and tracking metrics is crucial to the success of the Active Directory. Use this tool to record and track key metrics to analyze the status of your Active Directory.

Technical Debt Business Impact Analysis Tool

Use this tool to estimate business impact and prioritize critical technical debt.

IT Incident Runbook Prioritization Tool

Prioritize the order in which the IT incident runbooks will be developed based on the frequency and the impact of the potential incidents.

Chatbot ROI Calculator

Use this tool to determine if implementing a chatbot can create an ROI for your organization.

Chatbot POC Metrics Tool

Use this tool to record the metrics necessary to manage the success of your chatbot.
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