Infrastructure & Operations - Tools

Network Modernization Technology Assessment Tool

Use this tool to assess emerging technologies and decide whether or not to include them in your network modernization solution.

Network Modernization Roadmap

Use the Network Modernization Roadmap to record and organize your technology, people, and process tasks.

BCP Business Process Workarounds and Recovery Checklists

A template BCP playbook with workarounds, checklists, and response procedures to support the high-level BCP recovery workflow.

Infrastructure Services Playbook

Use this tool to standardize the delivery of high-demand infrastructure services.

Service Rate Sheet

Use this tool to estimate the cost of repeatable infrastructure services.

DR Decision Tree

Use the DR Decision Tree to efficiently eliminate unsuitable models and focus on what works rather than what doesn't.

Application Assessment Tool for Cloud DR

Stop wondering about your ability to use the on-demand service and the pricing of cloud DR. Start assessing your applications to save money and resources spent on other...

Microsoft 365 Capability Assessment

The capability assessment can be used to map desired and existing capabilities of the different SKUs available for purchase.

Ticket and Call Quality Assessment Tool

Better data leads to better decisions. Use the Ticket and Call Quality Assessment Tool to check in on ticket and call quality quarterly and improve the quality of service...

Practical, Right-Sized DRP Case Study: Maturity Scorecard

Maturity Scorecard for Case Study: Practical, Right-Sized DRP
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