Infrastructure & Operations - Tools

Service Acquisition Planning and Tracking Tool

Use this Service Acquisition Planning and Tracking Tool to plan your acquisition activities and track progress.

Disruptive Technology Shortlisting Tool

This tool will help you evaluate your longlist by displaying the results of a voting exercise on Info-Tech's Disruptive Technology Matrix, and compiling a list of...

Systems Management Skills Inventory and Gap Analysis

Use this tool to document available skills and create a training plan to facilitate your systems management initiative.

Service Desk Assessment Tool

Use this tool to assess the health of your service desk to easily identify areas for improvement.

Internet of Things SWOT Analysis and Tech Monitor Tool

Use this analysis tool to assess the value and readiness of Internet of Things technologies and communicates the results with visual outputs.

Practical, Right-Sized DRP Case Study: Maturity Scorecard

Maturity Scorecard for Case Study: Practical, Right-Sized DRP

DR Test Plan System Status Worksheet

Document and manage the systems that are to be included in the test plan to ensure that each system is ready for testing.

Practical, Right-Sized DRP Case Study: Project Roadmap Tool

Project Roadmap Tool for Case Study: Practical, Right-Sized DRP

UCaaS Vendor Shortlist & Detailed Feature Analysis Tool

This tool allows enterprises to profile their Unified Communications as a Service requirements and generate a rank-ordered vendor shortlist from the ten vendors evaluated...

Windows 10 Migration Roadmap

Use this tool as a starting point for your Windows 10 migration roadmap.
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