Infrastructure & Operations - Tools

SLA Project Roadmap Tool

Document the projects that will improve current service levels and better satisfy the needs of the business.

IT Skills Inventory and Gap Assessment Tool

This tool will identify whether your team contains enough people at the right (or better) levels of competency. It will also indicate which skills are needed in order to...

Internal SLA Maturity Scorecard Tool

Create a roadmap of your overall service maturity, and leverage recommendations to get you where you want to go.

Mobile Strategy TCO Calculator

Costs are often the main impetus for developing a new mobile strategy. Use this tool to reveal the true cost of your mobile strategy.

Service Acquisition Planning and Tracking Tool

Use this Service Acquisition Planning and Tracking Tool to plan your acquisition activities and track progress.

Remote Control Software and RFP Evaluation Tool

This tool enables enterprises to evaluate and compare the results of a remote control software RFP process quickly and easily.

Data Center Consolidation Data Collection Workbook

When moving the data center, developing a detailed inventory and orchestrating bundling and moving of related data center assets are detailed processes with many...

Data Center Consolidation Project Planning and Prioritization Tool

Due to the complexity of data center consolidation, regardless of the project scale organizations should prepare a prioritized step-by-step project plan that includes...

Data Center Consolidation TCO Comparison Tool

Costs are often the main impetus for pursuing a data center consolidation project. Use this tool to compare and contrast the current state TCO and the TCO after...

Data Center Relocation Vendor Statement of Work Evaluation Tool

Statements of Work (SOW) from data center relocation services providers can be very difficult to differentiate because of considerable overlap in key content. This...
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