Infrastructure & Operations - Templates & Policies

Network Backup for Atlanta Data Center – Backups Example

Use flowcharts and checklists to create effective SOP documents.

Standard Operating Procedures Workbook

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

Systems Management Project Charter Template

Communicate your systems management implementation initiative to stakeholders with a project charter.

Outsource Systems Management – Vendor Engagement Template

Use this template to plan your vendor engagement strategy and ensure a continuous, collaborative, and mutually beneficial relationship with your vendor.

Mentoring Program Guidelines

Use the Mentoring Program Guidelines Template to help you document your mentoring program.

End-User Computing Focus Group Survey

Gain a better grasp on what end users expect from end-user computing.

Configuration Management Project Charter

Use this template to create a project charter to launch the configuration management project.

Severity Definitions and Escalation Rules Template

Review severity definitions and escalation rules to determine when DR takes over from service management.

Network Management Outsourcing RFP Template

Use the RFP template in order to initiate the vendor review and selection process. Input data that best applies to your organization and its set of goals and objectives...

Network Management Vendor Communication Plan Template

The vendor communication plan is an integral component of the vendor management process. Use this tool to create a solidified structure that promotes open communication...
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