Infrastructure & Operations - Templates & Policies

Self-Service Resolution Workflow

Use this template to document the process through which users will interact with the self-service portal to resolve their issue.

Incident Management Workflow

Use this template to document the incident management process workflow and identify where opportunities for shift left exist in the process.

Digital Workspace Strategy Template

This strategy template will help you to quickly build an effective approach to digital workspaces.

Digital Workspace Executive Presentation Template

Concisely explain key project components to senior stakeholders

Sample Digital Workspace Value Proposition

Analyze user needs to ensure that your digital workspace provides real user value

Data Protection Value Proposition Canvas Template

Use this template to document problems and opportunities with your current backup process.

Data Protection Recovery Workflow

Use this template to document the current and future data protection recovery process.

Data Protection Proposal Template

Use this template to document the project rationale, business priorities, and desired state methodology.

Enterprise Collaboration Tools Project Journey Template

This editable project journey structures your project for finding and implementing a new collaboration tool.

SAM Process Workflows

Use this template to document core software asset management processes, including procurement, receiving, deployment, and harvesting, and integrate this information into...
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