Infrastructure & Operations - Templates & Policies

Printer Consolidation RFP Template

Use this example RFP template to procure multifunction printers (MFP) and/or fully managed printing services. Use this request for proposal template in conjunction with...

Infrastructure Roadmap Report

Use this template to create an executive presentation for business stakeholders.

Infrastructure Roadmap Initiative Template

Use this template to create an impactful one-pager for business stakeholders.

Configuration Management Standard Operating Procedures

Use this document to document the roles, responsibilities, standards, and processes involved in configuration management at your organization.

Configuration Management Policy

Use this policy template to define configuration management in your organization.

Configuration Management Executive Presentation

Use this template to tell the business how you intend to harness configuration management superpowers.

Configuration Management Diagram Template Library

Use this library as a starting point for your configuration management models and workflows.

Infrastructure Service RFP Template

Use the prefilled examples in this RFP template to procure a variety of infrastructure outsourcing services.

ITSM Tool Vendor Briefing Script Template

This template helps IT provide vendors with a consistent set of briefing instructions, which ensures an objective comparison of IT service management (ITSM) product features.

Service Desk Shift-Handover Policy and Template

Shift reports are a form of operations log that ensures a smooth handover between outgoing and incoming service desk shifts.
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