Infrastructure & Operations - Templates & Policies

Waiver to Wipe Contents Agreement Example

It can be challenging to develop policies that balance security with productivity, while weighing the needs of today against the disruption of tomorrow. Use this example...

Mobile Device Policy Training Slideshow

Customize this training slideshow to present or distribute a document that communicates your policies to employees.

Flowchart SOP Template (DRP)

Flowcharts provide an at-a-glance view, ideal for disaster scenarios where pressure is high and rapid upward communication is critical. Similarly, flowcharts are also...

Checklist SOP Template

Use checklists to streamline step-by-step procedures. Checklists are ideal when writing for experienced staff who just need a reminder of what to do, not how to do it.

Severity Definitions and Disaster Recovery Timeline Template

This template provides a framework for updating severity definitions to account for DR scenarios and meet DR timeline requirements.

Storage Reseller Interrogation Script

This script provides questions that you can explore with a reseller to clarify the specific value add that the reseller brings to the engagement. Use this interview to...

New Project Checklist for the Infrastructure Manager

Infrastructure Managers are often blindsided by upcoming projects that were not accurately scoped in terms of impact on the infrastructure. Use this checklist to ensure...

Quarterly Metrics Review with the CIO

Establish quarterly metric reviews with your CIO to support capacity planning and management. Use this template to create a metrics report for your CIO.

Weekly Metrics Review with Staff

As an Infrastructure Manager, your time is scarce. Use this template to ensure that weekly metrics reviews are isolated to those facts you need to know about - SLA...

Communications Plan Template for a New Global Data Center Transition

Managing a new global data center can be an overwhelming task. Focusing on communicating effectively with new foreign staff is necessary for a successful integration and...
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