Infrastructure & Operations - Templates & Policies

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Disaster Recovery Testing Program Summary Use this template to outline your organization's DR testing program.
Disaster Recovery Test Plan Template Use this template to document a DR test plan.
Workflow Activity: Onboarding Example Use this workflow as an example of the output of an onboarding workflow-improvement activity.
Financial Spend Analysis Template Envision the future and analyze constraints.
Microsoft Teams End-User Satisfaction Survey Use this survey to capture end user feedback on their collaborative use of Microsoft Teams.
Service Desk Consolidation Project Charter Template Use this template to organize the service desk consolidation project and communicate the scope and parameters.
Service Desk Consolidation Strategy Template Use this template to document the consolidation project’s objectives, current and target state, and transition plan.
Service Desk Consolidation Stakeholder Presentation Template Use this presentation template to communicate the project to key stakeholders.
HAM Recap and Results Template Use this template to record key insights from your hardware asset management improvement exercises.
HAM Roles and Responsibilities Template Record detailed responsibilities for your hardware asset management practice.