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Use this document to document the roles, responsibilities, standards, and processes involved in configuration management at your organization.
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Train managers on the 3i's of employee engagement - inform, interact, and involve - to reinforce engaging leadership behaviors.
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Use this template to address frequently asked questions employees may have during the COVID-19 pandemic.
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Use this tool to evaluate whether you've completed all relevant steps within each phase of the ITSM tool implementation project.
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Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.
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Use this list of problems as a place to start when practicing root cause analysis with the problem management team. The template's list of problems includes those in both...
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Gain stakeholder buy-in for adopting a new collaboration tool using the Collaboration Tools Business Requirements Document Template.
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Example organizational sketches for common IT operating models with a focus on IT Operations roles.
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Summarize findings from your project to build an effective, cloud-ready IT operations team.
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Summarize your organization's continuity capabilities and objectives in one easy-to-consume document.
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