Infrastructure & Operations - Templates & Policies

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...

Administrative Rights Policy

The administrative rights policy grants access to individuals’ desktop, laptop, or other end-user devices within a company for those who are qualified and cleared to use...

Desktop Virtualization RFP Template

Organizations in the selection process for a desktop virtualization solution should issue an RFP to gather required information, and make an informed final decision. This...

Quarterly Metrics Review With the CIO

Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.

Desktop Move/Add/Change Policy

The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.

IP Telephony RFP Template

Organizations embarking on the selection process for an IP Telephony (IPT) solution may elect to issue a Request for Proposal (RFP) after determining their final...

Data Center Co-location SLA & Service Definition Template

A co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service...

Data Center Structured Cabling RFP Template

The expertise required to successfully design and implement an enterprise cabling infrastructure is unlikely to be found in-house. Use this fully editable RFP template to...

Data Center Co-location Site Visit and Evaluation Checklist

Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...
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