Infrastructure & Operations - Templates & Policies

Quarterly Metrics Review With the CIO

Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Server Configuration Policy

The server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company.

Data Center Build Project Charter Template

A data center build project charter is essential to the planning phase of the project. It lays out important information such as the project's description, potential...

Firewall Policy

Use this policy template to define and support your organization's firewall operations management.

Change Management Policy

Use this policy template to define and support your organization's change management program.

Remote Access Policy

The remote access policy creates restrictions for connecting to a company’s internal network from external hosts via remote access technology or for utilizing the...

Server Backup Policy

The server backup policy protects data from loss or destruction in IT departments within companies. Without a server backup policy, a company’s assets are not as safe as...

IT Triage and Support Policy

Use this policy template to define and support triage and support operations.
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