Infrastructure & Operations - Templates & Policies

IP Telephony RFP Template

Organizations embarking on the selection process for an IP Telephony (IPT) solution may elect to issue a Request for Proposal (RFP) after determining their final selection...

Data Center Co-location SLA & Service Definition Template

A co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service provider...

Administrative Rights Policy

The administrative rights policy grants access to individuals’ desktop, laptop, or other end-user devices within a company for those who are qualified and cleared to use...

Desktop Virtualization RFP Template

Organizations in the selection process for a desktop virtualization solution should issue an RFP to gather required information, and make an informed final decision. This...

Quarterly Metrics Review With the CIO

Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls due...

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Server Configuration Policy

The server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company.

Data Center Build Project Charter Template

A data center build project charter is essential to the planning phase of the project. It lays out important information such as the project's description, potential risks,...

Firewall Policy

Use this policy template to define and support your organization's firewall operations management.

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