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Use this template to issue a Request for Proposal (RFP) for a unified communications solution.
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Use this executive presentation deck to make the case and present the necessary information for modernizing communications infrastructure and advancing the project as a whole.
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Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.
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Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...
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Use this list of problems as a place to start when practicing root cause analysis with the problem management team. The template's list of problems includes those in both...
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Stakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for...
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This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.
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Outline business process workflows and establish steps, dependencies and alternates for BCP by building on this example.
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Use this example BCP recovery workflow to support your own planning efforts.
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Use this template to document the output of the BCP tabletop planning exercise and build a recovery workflow.
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