Infrastructure & Operations - Templates & Policies

DRP High-Level Process

Overview of Info-Tech's DRP development workflow.

Communications Plan Template for Data Center Consolidation

Managing a data center consolidation project can be an overwhelming task. Ensure that communication occurs both internally between consolidation teams and also externally...

Data Center Consolidation Executive Presentation

The goal of this template is to help business and IT stay aligned throughout the consolidation process. Review high-level goals, plans, and results with the business early...

Minute-to-Minute Move-Day Script

The data center relocation move day event requires thorough planning and coordination. A minute-to-minute plan of tasks ensures the move team is prepared for the event....

Customer Journey Map

Use this template to develop a concrete understanding of the end user's experience with the service desk in order to improve service quality and meet customer goals.

Service Desk Outsourcing RFP Template

This template will allow you to create a detailed RFP for your outsourcing agreement.

HAM Process Workflows

This template will provide sample diagrams of hardware processes.

UCaaS Solution RFP Template

Use this RFP template to issue your UCaaS RFP with confidence.

Service Desk Consolidation Communications and Training Plan Template

Use this template to develop a communications plan for your service desk consolidation project.

SAM Process Workflows

Use this template to document core software asset management processes, including procurement, receiving, deployment, and harvesting, and integrate this information into...
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