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Use this RACI chart to outline metrics program roles and responsibilities at your organization.
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Use this template to document the justification for addressing service desk staffing, the results of your analysis, and your next steps.
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This template provides the structure of a user-facing acceptable use policy for Microsoft's Teams product. In conjunction with tenant-level controls, acceptable use...
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This template provides the structure of a user-facing acceptable use policy for Microsoft's SharePoint Online product. In conjunction with tenant-level controls,...
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This template provides the structure of a user-facing acceptable use policy for Microsoft's OneDrive for Business product. In conjunction with tenant-level controls,...
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The Office 365 Communication Plan Template is the repository for information about how to communicate information about the transitions to the relevant stakeholders.
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Justify each decision for choosing a right-sized contact center solution with the Contact Center Playbook.
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This template outlines and describes the sections of a statement of work, specifically for a contact center solution. It aims to identify areas that organizations ought...
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A handy, one-page reference to help your employees run better virtual and hybrid meetings.
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Use this decision tool to determine whether to schedule an onsite, virtual, or hybrid meeting.
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