Infrastructure & Operations - Storyboard

Considerations for a Move to Virtual Desktops Storyboard

VDI and DaaS users expect their user experience to be at least equal to that provided by a physical PC, and they do not care about the underlying infrastructure. If the...

Understand the Difference Between Backups and Archives Storyboard

What is the difference between a backup and a data archive? When should one be used over the other? They are not the same and confusing the two concepts could be expensive.

Modernize and Transform Your End-User Computing Strategy – Phases 1-3

This research will help you identify EUC goals, vision, and mission; build standard offerings for users; define governance and policies; and develop a migration plan and...

Infrastructure & Operations Priorities Report for 2022

We have separated the signal from the noise, built an analysis framework, and presented it all in an enjoyable and easily consumable format. You will begin to address the...

Analyze Your Service Desk Ticket Data – Phases 1-3

Avoid the pains of ticket analysis by standardizing your ticket data and ticket data analysis to improve service desk processes.

Run Better Meetings – Phases 1-3

Hybrid, virtual, or in person – set meeting best practices that support your desired meeting norms. Begin to run better meetings by identifying your meetings' current...

Meeting Challenges and Best Practices

Identify your organization's key meeting challenges and best practices to fix them.

Simplify Remote Deployment With Zero-Touch Provisioning – Phases 1-3

Adopt zero-touch provisioning to provide better services to your end users. Read this storyboard to learn more.

Optimize IT Change Management – Phases 1-4

Use this blueprint to help you assess gaps in your change management practice, create standardized processes, reduce risk, and implement the project effectively.

Choose a Right-Sized Contact Center Solution – Phases 1-3

The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From...
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us