Infrastructure & Operations - Storyboard

Stabilize Infrastructure & Operations During Work-From-Anywhere – Phases 1-3

Traditional IT infrastructure and operations weren’t built for work-from-anywhere. Read this storyboard to create a plan to fix it.

Modernize Your Microsoft Licensing for the Cloud Era – Phase 1: Evaluate Licensing Options

This phase of the blueprint will examine the various licensing options Microsoft offers.

Modernize Your Microsoft Licensing for the Cloud Era – Phase 2: Evaluate Agreement Options

This phase of the blueprint will examine the different contract options Microsoft offers.

Modernize Your Microsoft Licensing for the Cloud Era – Phase 3: Negotiate and Purchase Licenses

This phase of the blueprint will examine negotiation and purchase strategies.

Modernize Your Microsoft Licensing for the Cloud Era – Phase 4: Manage, Review, and Assess Compliance

This phase of the blueprint will examine management of licenses and license compliance.

Modernize Your Microsoft Licensing for the Cloud Era – Phases 1-4

This storyboard will help you build a strategy for your Microsoft licensing renewal from conducting a thorough needs assessment to examining your licensing position,...

Staff the Service Desk to Meet Demand – Phases 1-3

This storyboard will help you measure and track your workload and ticket trends over time to determine the best approach to optimize your service desk staffing to meet demand.

Take Control of Infrastructure and Operations Metrics – Phases 1-2

Measuring business value provided by IT is very challenging. This blueprint will help you achieve a clear metrics project by following our two-phase methodology: assess...

Take Control of Infrastructure and Operations Metrics – Phase 1: Gap Analysis

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you discover your business challenges and IT goals, and find your target...

Take Control of Infrastructure and Operations Metrics – Phase 2: Build Strategy

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you make an action plan for your metrics and communicate to CIO and IT staff.
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