Infrastructure & Operations - Storyboard

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Develop an IT Infrastructure Services Playbook – Phase 2: Build Workflows and an Infrastructure Services Playbook This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you build workflows and an infrastructure services playbook.
Develop an IT Infrastructure Services Playbook – Phase 3: Identify Costs and Mature Service Delivery Capabilities This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you identify costs and mature service delivery capabilities.
Manage End-User Devices – Phase 1: Identify the Business and IT Benefits This phase of the blueprint, Pave the Road to Unified Endpoint Management, will help you get your desktop and mobile device support teams out of firefighting mode by...
IT Asset Management Market Overview Read the Market Overview to understand what features and capabilities are available in ITAM tools. The right features match is key to making a data heavy and challenging...
Develop Infrastructure & Operations Policies and Procedures – Phase 3: Document Effective Procedures This phase of the blueprint Develop Infrastructure & Operations Policies and Procedures will help you document effective procedures to support policies.
Establish a Communication and Collaboration System Strategy – Phase 1: Create a Shared Vision on the Future of Communication and Collaboration This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...
Establish a Communication and Collaboration System Strategy – Phase 2: Map a Path Forward This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.
Establish a Communication and Collaboration System Strategy – Phase 3: Proselytize the Change This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create an engagement plan for IT and end users.
Build Your Infrastructure Roadmap – Phase 4: Improve the Process This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you iterate on the process for continual improvement, to deliver every more...
Prepare for Cognitive Service Management – Storyboard This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...

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