Infrastructure & Operations - Storyboard

Develop an IT Infrastructure Services Playbook – Phases 1-3

This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.

Build a Service Desk Consolidation Strategy – Phases 1-3

This storyboard will help you build a plan to consolidate multiple service desks into a single point of contact with an efficient structure and standardized processes and...

Build a Swarming Pilot Project – Phase 3: Build a Process

This phase of the blueprint, Build a Swarming Pilot Project,will help you define and build the swarming process for your pilot project, including ticket handling...

Craft an End-to-End Data Center Consolidation Strategy to Maximize Benefits – Phase 1: Discover

This phase of the blueprint will help you kick off the discovery process by prioritizing projects, identifying dependencies, and creating move day bundles.

Consolidate IT Asset Management – Phases 1-3

This storyboard will help organizations with decentralized and differing ITAM practices to develop a strategy for consolidating and centralizing their asset management...

2018 Public Cloud Services Market Trends and Buyer’s Guide

Adoption of public cloud services, especially public cloud Infrastructure-as-a-Service (IaaS), continues to grow. Among the dozens of players in cloud IaaS a few –...

Build the Business by Building an Infrastructure Roadmap – Phase 1: Conduct an Organizational Analysis

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you understand your intake channels and current workload.

Define Your Cloud Vision – Phase 3: Address Risks and Roadblocks

This phase of the blueprint Define Your Cloud Vision will help you identify risks and plan mitigations.

Select and Implement Enterprise Mobility Management – Phase 3: Get Ready for Your EMM Implementation

Select and Implement Enterprise Mobility Management – Phase 3: Get Ready for Your EMM Implementation

Choose a Public Cloud Infrastructure-as-a-Service Partner – Phase 2: Select a Solution

Use this storyboard to guide your organization as you evaluate public cloud vendors, develop the assessment tool and RFP, and select the public cloud solution.
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