Infrastructure & Operations - Storyboard

Effectively Acquire Infrastructure Services – Phase 4: Manage the Contract, Transition, and Vendor

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you review your SLAs and develop a plan to transition the service and manage the vendor.

Develop an IT Infrastructure Services Playbook – Phase 2: Build Workflows and an Infrastructure Services Playbook

This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you build workflows and an infrastructure services playbook.

Exploit Disruptive Infrastructure Technology – Phase 1: Create a Working Group

This phase of the blueprint, Exploit Disruptive Infrastructure Technology, will help you bring together a diverse group of visionaries to compile a longlist of disruptive...

Develop an IT Infrastructure Services Playbook – Phase 3: Identify Costs and Mature Service Delivery Capabilities

This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you identify costs and mature service delivery capabilities.

Infrastructure Trend Report 2017 – The Five Trends

What's happening in the wide world of infrastructure? Use this trend report to understand how your peers are responding to the rapidly changing world of IT. Understand...

Consolidate IT Asset Management – Phase 2: Plan Consolidated ITAM

This phase of the blueprint, Consolidate IT Asset Management, will help you evaluate needs and requirements, compare ITAM processes, policies, software, and hardware...

Incident and Problem Management – Phase 1: Identify and Manage Major/Critical Incidents

This phase of the blueprint, Incident and Problem Management, will help you develop a process for identifying the most serious IT incidents and a process for managing...

Optimize and Consolidate SQL Server – Phase 3: Test, Execute, Stabilize, Debrief

This phase of the Consolidate and Optimize SQL Server blueprint will help you structure testing, execute and stabilize modifications, and debrief stakeholders.

Choose a Public Cloud Infrastructure-as-a-Service Partner – Phases 1-3

Choose the right Cloud IaaS solution that best fits your organization. Cloud Infrastructure-as-a-Service (IaaS) provides a highly agile and low capital cost option to...

Choose a Public Cloud Infrastructure-as-a-Service Partner – Phase 1: Launch the Project and Collect Requirements

To successfully leverage the public cloud, project planning and stakeholder engagement must occur at the beginning of the project. Use this phase to support your planning...
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