Infrastructure & Operations - Storyboard

Modernize the Network – Phase 1: Assess the Network

This phase of the blueprint, Modernize the Network, will help you understand the current state of your network to provide the starting point for your modernization.

Storyboard: Develop a Cloud Testing Strategy for Today's Apps

Cloud testing will amplify traditional testing practices and bring a higher level of software testing. A formal, standardized, and documented strategy is needed to...

Implement High Availability for Mission Critical Databases – Phases 1-3

Efficient backup/recovery processes and technology will meet most recovery time and recovery point objectives. Implement database high availability for mission critical...

Select and Implement a Backup Solution – Phase 3: Select a Backup Solution

Use this storyboard to guide your organization as you follow your procurement plan for evaluating and selecting a backup solution.

Develop an Availability and Capacity Management Plan – Phases 1-4

This storyboard will help you manage capacity to increase uptime and reduce costs.

Build a Continual Improvement Plan for the Service Desk – Phases 1-3

This storyboard will help you design, build, and implement a continual improvement plan for the service desk.

Modernize Your Microsoft Licensing for the Cloud Era – Phase 4: Manage, Review, and Assess Compliance

This phase of the blueprint will examine management of licenses and license compliance.

Choose and Implement a Mobile Strategy – Phase 1: Assess the Current Role of Mobility in the Organization

Understand the mobile requirements of different user groups within your organization.

Increase Support of Tier 2 and Tier 3 – Phase 1: Conduct Gap Analysis

This phase of the blueprint, Increase Support of Tier 2 and Tier 3, will help you conduct a current-state assessment of ticket handling and collaboration, identify key...

Implement IT Asset Management – Phase 1: Design IT Asset Procurement Processes

This phase of the blueprint, Design IT Asset Procurement Processes, will help you define the program scope and asset procurement strategy.
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