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This phase of the blueprint, Modernize the Network, will help you understand the current state of your network to provide the starting point for your modernization.
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Cloud testing will amplify traditional testing practices and bring a higher level of software testing. A formal, standardized, and documented strategy is needed to...
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Efficient backup/recovery processes and technology will meet most recovery time and recovery point objectives. Implement database high availability for mission critical...
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Use this storyboard to guide your organization as you follow your procurement plan for evaluating and selecting a backup solution.
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This storyboard will help you manage capacity to increase uptime and reduce costs.
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This storyboard will help you design, build, and implement a continual improvement plan for the service desk.
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This phase of the blueprint will examine management of licenses and license compliance.
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Understand the mobile requirements of different user groups within your organization.
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This phase of the blueprint, Increase Support of Tier 2 and Tier 3, will help you conduct a current-state assessment of ticket handling and collaboration, identify key...
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This phase of the blueprint, Design IT Asset Procurement Processes, will help you define the program scope and asset procurement strategy.
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