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This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you ground skills acquisition decisions on the...
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This phase of the blueprint, Modernize the Network, will help you understand the current state of your network to provide the starting point for your modernization.
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This phase of the blueprint, Modernize the Network, will help you understand and assess current network trends and decide feature and capacity requirements.
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This phase of the blueprint, Modernize the Network, will help you implement the plan by preparing to pitch the project to executives and reaching out to vendors.
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This research will help you identify EUC goals, vision, and mission; build standard offerings for users; define governance and policies; and develop a migration plan and...
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This appendix to Document and Maintain Your Disaster Recovery Plan presents a sample DRP based on Info-Tech's engagements with our members.
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This storyboard will help you manage capacity to increase uptime and reduce costs.
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Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs.
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This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
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This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you define and prioritize infrastructure services.
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