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Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...
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This project includes advice for managers on how to successfully deliver training and how to embed the habits afterward. It also directs managers on how to use...
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Read through this mini-blueprint to learn the impact of the COVID-19 pandemic on service desk operations and the key initiatives to facilitate help desk agent work and...
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Use this project blueprint to build and improve essential service desk processes, including incident management, request fulfillment, and knowledge management.
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Develop processes, procedures, and policies to effectively manage cloud costs.
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Understand the fundamental capabilities of SD-WAN.
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Develop processes, procedures, and policies to effectively manage cloud costs.
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Read the Market Overview to understand what features and capabilities are available in ITAM tools. The right features match is key to making a data heavy and challenging...
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Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.
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It looks advantageous to share services that are unanimously used throughout the organization. Identifying core services, assessing risks, and communicating with key...
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