Infrastructure & Operations - Storyboard

Migrate to Office 365 Now – Phase 3: Build the Roadmap

This phase of the blueprint will help you build out a structured process for roadmap building. You will systematically outline the major milestones of migration and build...

Build a Service Desk Consolidation Strategy – Phases 1-3

This storyboard will help you build a plan to consolidate multiple service desks into a single point of contact with an efficient structure and standardized processes and...

Build a Service Desk Consolidation Strategy – Phase 1: Develop a Shared Vision

This phase of the blueprint, Build a Service Desk Consolidation Strategy, will help you engage stakeholders to develop a vision for the project and comprehensively assess...

Build a Service Desk Consolidation Strategy – Phase 3: Plan the Transition

This phase of the blueprint, Build a Service Desk Consolidation Strategy, will help you develop a detailed project roadmap and communication plan.

Develop and Manage Your Infrastructure and Operations Budget – Phase 2: Develop and Present the Budget

This phase of the Develop and Manage Your Infrastructure and Operations Budget blueprint will help you create budget documents and present your budget to stakeholders.

Define Your Cloud Vision – Phases 1-4

This storyboard will help you define a cloud vision that aligns your delivery methods with your organizational goals.

Define Your Cloud Vision – Phase 1: Determine the Value of Cloud for Your Organization

This phase of the blueprint Define Your Cloud Vision will help you align your organizational goals to cloud characteristics.

Define Your Cloud Vision – Phase 2: Determine Cloud Value and Action Plan for Workloads

This phase of the blueprint Define Your Cloud Vision will help you determine an action plan for each workload.

Define Your Cloud Vision – Phase 3: Address Risks and Roadblocks

This phase of the blueprint Define Your Cloud Vision will help you identify risks and plan mitigations.

Standardize the Service Desk – Phases 1-4

Use this project blueprint to build and improve essential service desk processes, including incident management, request fulfillment, and knowledge management.
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