Infrastructure & Operations - Storyboard

Outsource the Service Desk – Phase 2: Build Outsourcing Strategy and RFP

This phase of the blueprint, build outsourcing strategy and RFP, will help you formulate a detailed strategy that includes roles, objectives, risks, and metrics by which...

Build a Service Desk Consolidation Strategy – Phase 1: Develop a Shared Vision

This phase of the blueprint, Build a Service Desk Consolidation Strategy, will help you engage stakeholders to develop a vision for the project and comprehensively assess...

Storyboard: Develop a Cloud Testing Strategy for Today's Apps

Cloud testing will amplify traditional testing practices and bring a higher level of software testing. A formal, standardized, and documented strategy is needed to...

Outsource the Service Desk – Phase 3: Execute and Manage the Transition

This phase of the blueprint, implement the Lean service desk plan, will help you implement a Lean service desk and sustain its development as the maturity of the process...

Build a Swarming Pilot Project – Phase 3: Build a Process

This phase of the blueprint, Build a Swarming Pilot Project,will help you define and build the swarming process for your pilot project, including ticket handling...

Build a Service Desk Consolidation Strategy – Phase 3: Plan the Transition

This phase of the blueprint, Build a Service Desk Consolidation Strategy, will help you develop a detailed project roadmap and communication plan.

Implement High Availability for Mission Critical Databases – Phases 1-3

Efficient backup/recovery processes and technology will meet most recovery time and recovery point objectives. Implement database high availability for mission critical...

Establish an Effective Data Protection Plan – Phases 1-4

Stop applying a blanket backup policy to all your data. Understand what data is important and what the business requirements are for restoring data.

Implement High Availability for Mission Critical Databases – Phase 1: Identify the Business Requirements for Database Availability

This phase of the Implement High Availability for Mission Critical Databases blueprint will help you identify the business impact of critical databases.

Establish an Effective Data Protection Plan – Phase 1: Define the Current State of Your Data Protection Plan

Establishing an effective data protection plan will help you define the current state of your data protection practices by documenting the backup process and identifying...
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP Contact Us
×
VL Methodology