Infrastructure & Operations - Storyboard

Reinforce End-User Security Awareness During Your COVID-19 Response Storyboard

Augment your security and training program with considerations for remote users during the COVID-19 pandemic.

2020 Enterprise Collaboration Tools: Market Trends and Buyer's Guide – Step 1: Where We Came From

Discover how the enterprise collaboration marketspace evolved.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

Document and Maintain Your Disaster Recovery Plan – Phase 3: Keep Your DRP Relevant Through Maintenance Best Practices

This phase of Document and Maintain Your Disaster Recovery Plan will help you keep your DRP relevant.

Modernize Communications and Collaboration Infrastructure – Phase 2: Define the Target State

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you quantify and qualify the gap between existing infrastructure and...

Infrastructure Trend Report for 2018

Info-Tech’s 2018 Infrastructure Trend Report aims to help Infrastructure & Operations managers cut through the hype surrounding the discussion of new technologies and...

Microsoft Teams Cookbook – Section 2: Teams for End Users

Get end users on board with this series of how-tos and common use cases for Teams.

Optimize the IT Operations Center – Phase 1: Get Buy-In

This phase of the blueprint, Optimize the IT Operations Center, will help you get buy-in from business stakeholders by speaking their language.

Increase Support of Tier 2 and Tier 3 – Phases 1-3

This storyboard will help you increase buy-in from Tier 2 and Tier 3, shift the company culture, implement recognition and mentoring programs, and build an internal...

Reimagine IT Operations for a Cloud-First World – Phase 2: Outline Prerequisites for Changes to Operations

This phase of the blueprint, Reimagine IT Operations for a Cloud-First World, will help you finalize organizational changes to support cloud services and develop a...
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