Infrastructure & Operations - Storyboard

Cloud Strategy and Action Plan – Phases 1-3

This storyboard will help you assess your workloads for cloud suitability, evaluate risks (and mitigate them), plot initiatives on a cloud roadmap, and communicate your...

Craft an End-to-End Data Center Consolidation Strategy to Maximize Benefits – Phase 3: Execute

This phase of the blueprint will help you create the necessary documents to support the consolidation team on the day of the move. This includes move day scripts,...

Improve Service Desk Ticket Intake – Phase 1: Define and Prioritize Ticket Channels

This phase of the blueprint, Improve Service Desk Ticket Intake, will help you align your improvements with business goals and the shift-left strategy.

Harness Configuration Management Superpowers – Phases 1-3

This storyboard will help you develop superhero-like knowledge of your IT service assets.

Storyboard: Implement Systems Management to Improve Availability and Visibility

This blueprint will help you implement a systems management solution to improve availability and visibility.

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 3: Maximize the Value of Your Skills Map

This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you get stakeholder buy-in and leverage the skills...

Improve IT Operations Management – Phase 1: Assess the Current State of IT Operations

IT operations management can be an overwhelming project to take on, and figuring out where to start is often one of the more challenging aspects. Take time to assess...

Implement a Shared Services Model Storyboard

Before you make the move to implement a shared services model, know the comprehensive list of project risks and implications, and ensure that your business is ready to...

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

Develop a Business Continuity Plan – Phase 2: Conduct a BIA to Determine Acceptable RTOs and RPOs

In this phase of the blueprint, Develop a Business Continuity Plan, you will create a business impact analysis.
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