Infrastructure & Operations - Storyboard

Extend the Service Desk to the Enterprise – Phase 1: Define Project Scope

This phase of the blueprint, Extend the Service Desk to the Enterprise, will help you plan your approach and make the case to extend the service desk to another business unit.

Storyboard: Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing...

Build the Business by Building an Infrastructure Roadmap – Lightning Phase: Fast-Track Your Infrastructure Roadmap for Early Value

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you build a roadmap in an hour.

Document and Maintain Your Disaster Recovery Plan – Phase 3: Keep Your DRP Relevant Through Maintenance Best Practices

This phase of Document and Maintain Your Disaster Recovery Plan will help you keep your DRP relevant.

Optimize the DRP for Business-Critical Analytics – Phase 1: Identify Critical Analytics in Business Processes

This phase of the blueprint will help you determine which analytics data sets are critical to business operations.

Build an ITSM Tool Implementation Plan – Phase 2: Organize the Approach and Resources

This phase of the blueprint, Build an ITSM Tool Implementation Plan, will help you organize your approach and resources for the implementation project.

Modernize Communications and Collaboration Infrastructure – Phase 2: Define the Target State

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you quantify and qualify the gap between existing infrastructure and...

Infrastructure Trend Report for 2018

Info-Tech’s 2018 Infrastructure Trend Report aims to help Infrastructure & Operations managers cut through the hype surrounding the discussion of new technologies and...

Optimize the IT Operations Center – Phases 1-4

This storyboard will help you optimize your IT Operations Center for increased reliability and reduced manual repetitive work.

Reimagine IT Operations for a Cloud-First World – Phases 1-2

This storyboard will help you assess and make needed changes to prepare your operations team and environment for cloud services.
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