Infrastructure & Operations - Storyboard

Craft an End-to-End Data Center Consolidation Strategy to Maximize Benefits – Phase 4: Close

This phase of the blueprint will help you establish a repeatable process to review the results of the consolidation and decommission the old facility.

2020 Enterprise Collaboration Tools: Market Trends and Buyer's Guide – Step 2: Where We Are Today

Understand the enterprise collaboration marketspace’s current state.

Improve IT Operations Management – Phase 1: Assess the Current State of IT Operations

IT operations management can be an overwhelming project to take on, and figuring out where to start is often one of the more challenging aspects. Take time to assess...

Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot Project

Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.

Implement a Shared Services Model Storyboard

Before you make the move to implement a shared services model, know the comprehensive list of project risks and implications, and ensure that your business is ready to...

Create a Right-Sized Disaster Recovery Plan – Phase 1: Define DRP Scope, Current Status, and Dependencies

This phase of the blueprint, Create a Right-Sized Disaster Recovery Plan, will help you identify current state DRP maturity, and identify key systems and dependencies.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 1: Prioritize, Optimize, and Document Critical SOPs

This phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you create effective SOP documentation.

Modernize Communications and Collaboration Infrastructure – Phase 3: Advance the Project

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you draft an RFP for a UC solution and gain project approval through the...

Microsoft Teams Cookbook – Section 1: Teams for IT

Understand best practices for governance of the Teams creation process and Teams rollout.

Develop a COVID-19 Pandemic Response Plan Storyboard

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.
Visit our COVID-19 Resource Center and our Cost Management Center
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