Infrastructure & Operations - Storyboard

Develop an IT Infrastructure Services Playbook – Phase 3: Identify Costs and Mature Service Delivery Capabilities

This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you identify costs and mature service delivery capabilities.

Build a Service Desk Consolidation Strategy – Phase 3: Plan the Transition

This phase of the blueprint, Build a Service Desk Consolidation Strategy, will help you develop a detailed project roadmap and communication plan.

Infrastructure Trend Report 2017 – The Five Trends

What's happening in the wide world of infrastructure? Use this trend report to understand how your peers are responding to the rapidly changing world of IT. Understand...

Consolidate IT Asset Management – Phase 2: Plan Consolidated ITAM

This phase of the blueprint, Consolidate IT Asset Management, will help you evaluate needs and requirements, compare ITAM processes, policies, software, and hardware...

Migrate to Office 365 Now – Phase 1: Evaluate Requirements and Licensing

This phase of the blueprint will help you align corporate and project goals, rightsize licensing for savings, and understand the readiness and value of moving relevant...

Migrate to Office 365 Now – Phase 2: Mitigate Key Risks of the Cloud

This phase of the blueprint will help you identify and counter risks across five major areas of risk, including data security and compliance, availability and...

Modernize Your Microsoft Licensing for the Cloud Era – Phase 1: Evaluate Licensing Options

This phase of the blueprint will examine the various licensing options Microsoft offers.

Enterprise Service Desk Software Vendor Landscape Storyboard

Use this vendor landscape to understand the service desk vendors in the enterprise market, evaluate the vendors and their products against your organization’s needs, and...

Migrate to Windows 10 – Phase 2: Organize User Groups Into Rings and Plan Initial Deployment

This phase of the Migrate to Windows 10 blueprint will help you navigate the Windows-as-a-Service update model and prepare your pilot.

Migrate to Windows 10 – Phase 3: Deploy Windows 10

This phase of the Migrate to Windows 10 blueprint will help you construct a deployment strategy and training plan for both IT and end users.
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