Infrastructure & Operations - Storyboard

Develop an IT Infrastructure Services Playbook – Phase 2: Build Workflows and an Infrastructure Services Playbook

This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you build workflows and an infrastructure services playbook.

Build a Service Desk Consolidation Strategy – Phase 1: Develop a Shared Vision

This phase of the blueprint, Build a Service Desk Consolidation Strategy, will help you engage stakeholders to develop a vision for the project and comprehensively assess...

Implement Desktop Virtualization and Transition to Everything as a Service Storyboard

Desktop virtualization continues to evolve, offering solutions for more use cases than ever. The key to success is a carefully crafted implementation plan for your...

Consolidate IT Asset Management – Phase 1: Assess Current ITAM Programs and Data

This phase of the blueprint, Consolidate IT Asset Management, will help you initiate the project by assembling a project team and identifying key stakeholders, then...

Migrate to Office 365 Now – Phases 1-3

This storyboard will help you build the plan to migrate to Office 365.

Optimize Change Management – Phases 1-4

Use this blueprint to help you assess gaps in your change management practice, create standardized processes, reduce risk, and implement the project effectively.

Create a Right-Sized Disaster Recovery Plan – Phases 1-4

This storyboard will help you close the gap between your DR capabilities and service continuity requirements.

Incident and Problem Management – Phase 1: Identify and Manage Major/Critical Incidents

This phase of the blueprint, Incident and Problem Management, will help you develop a process for identifying the most serious IT incidents and a process for managing...

Data Center Networking Vendor Landscape Storyboard

This storyboard will help you explore the leading vendors providing data center networking switch solutions. By comparing vendor and product strengths, weaknesses, and...

Migrate to Windows 10 – Phase 1: Launch the Windows 10 Migration Project

This phase of the blueprint Migrate to Windows 10 will help you navigate the concerns raised by your stakeholders and end users.
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