Infrastructure & Operations - Storyboard

Optimize the IT Operations Center – Phases 1-4

This storyboard will help you optimize your IT Operations Center for increased reliability and reduced manual repetitive work.

Optimize the IT Operations Center – Phase 1: Get Buy-In

This phase of the blueprint, Optimize the IT Operations Center, will help you get buy-in from business stakeholders by speaking their language.

Optimize the IT Operations Center – Phase 2: Define Accountability and Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you define accountability and identify key metrics to improve.

Optimize the IT Operations Center – Phase 3: Assess Gaps and Prioritize Initiatives

This phase of the blueprint, Optimize the IT Operations Center, will help you identify current gaps and pain points, and prioritize targeted initiatives for improvement.

Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.

Build a Service Support Strategy – Phase 1: Design Target State

This phase of the blueprint Build a Service Support Strategy will help you review service support trends and identify relevant organizational goals.

Define Your Cloud Vision – Phase 4: Clarify Vision and Roadmap Initiatives

This phase of the blueprint Define Your Cloud Vision will help you clarify your vision and build a roadmap for your cloud project initiatives.

Cloud Strategy and Action Plan – Phases 1-3

This storyboard will help you assess your workloads for cloud suitability, evaluate risks (and mitigate them), plot initiatives on a cloud roadmap, and communicate your...

Cloud Strategy and Action Plan – Phase 1: Harness the Cloud's Potential

This phase of the blueprint Cloud Strategy and Action Plan will help you identify the service models that make the most sense for your workloads.

Cloud Strategy and Action Plan – Phase 2: Develop a Cloud Strategy

This phase of the blueprint Cloud Strategy and Action Plan will help you identify and mitigate risks and develop a comprehensive cloud strategy document.
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