Infrastructure & Operations - Storyboard

Consolidate Your Data Centers – Phase 1: Discover

This phase of the blueprint will help you kick off the discovery process by prioritizing projects, identifying dependencies, and creating move day bundles.

Consolidate Your Data Centers – Phase 2: Plan

This phase of the blueprint will help you establish a strong business case for the project through a TCO analysis and a comprehensive business requirements analysis.

Consolidate Your Data Centers – Phase 3: Execute

This phase of the blueprint will help you create the necessary documents to support the consolidation team on the day of the move. This includes move day scripts,...

Consolidate Your Data Centers – Phase 4: Close

This phase of the blueprint will help you establish a repeatable process to review the results of the consolidation and decommission the old facility.

Adopt Lean IT to Streamline the Service Desk – Phases 1-3

Use this storyboard to review and evaluate key processes and services, and manage the progress of improvement initiatives.

Adopt Lean IT to Streamline the Service Desk – Phase 1: Integrate Business and IT Goals to Drive Customer Value

This phase of the blueprint will help you perform a current state assessment of your service desk and the business to plan your strategy and map out your customer journey.

Adopt Lean IT to Streamline the Service Desk – Phase 2: Construct a Value Stream Map to Identify and Eliminate Waste

This phase of the blueprint will help you map out your current service desk process, identify sources of waste, and eliminate them to form a future state map.

Adopt Lean IT to Streamline the Service Desk – Phase 3: Implement the Lean Service Desk Plan

This phase of the blueprint will help you implement a Lean service desk and sustain its development as the maturity of the process evolves.

Prepare and Defend Against a Software Audit – Phases 1-4

This storyboard will help you build a strategy for the moment a vendor requests an audit, and provides best methods to create a centralized response. Know what can be...

Prepare and Defend Against a Software Audit – Phase 1: Prevent an Audit

This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take preventative measures to reduce the risk of an audit.
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