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This phase of the blueprint will help you kick off the discovery process by prioritizing projects, identifying dependencies, and creating move day bundles.
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This phase of the blueprint will help you establish a strong business case for the project through a TCO analysis and a comprehensive business requirements analysis.
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This phase of the blueprint will help you create the necessary documents to support the consolidation team on the day of the move. This includes move day scripts,...
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This phase of the blueprint will help you establish a repeatable process to review the results of the consolidation and decommission the old facility.
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Use this storyboard to review and evaluate key processes and services, and manage the progress of improvement initiatives.
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This phase of the blueprint will help you perform a current state assessment of your service desk and the business to plan your strategy and map out your customer journey.
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This phase of the blueprint will help you map out your current service desk process, identify sources of waste, and eliminate them to form a future state map.
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This phase of the blueprint will help you implement a Lean service desk and sustain its development as the maturity of the process evolves.
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This storyboard will help you build a strategy for the moment a vendor requests an audit, and provides best methods to create a centralized response. Know what can be...
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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take preventative measures to reduce the risk of an audit.
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