Infrastructure & Operations - Storyboard

Optimize the Service Desk With a Shift-Left Strategy – Phase 1: Prepare to Shift Left

This is phase 1 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.

Optimize the Service Desk With a Shift-Left Strategy – Phase 2: Design Shift Left Model

This is phase 2 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.

Optimize the Service Desk With a Shift-Left Strategy – Phase 3: Implement & Communicate

This is phase 3 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.

Build a Cloud Security Strategy – Phases 1-2

This storyboard will help you build a cloud security strategy.

Build a Cloud Security Strategy – Phase 1: Explore Security Considerations for the Cloud

This phase of the blueprint Build an Cloud Security Strategy will help you identify the action items the organization can take to better secure the cloud.

Build a Cloud Security Strategy – Phase 2: Prioritize Initiatives and Construct a Roadmap

This phase of the blueprint Build an Cloud Security Strategy will help you prioritize and roadmap action items to better secure the cloud.

Implement Crisis Management Best Practices – Phases 1-4

Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.

Implement Infrastructure Shared Services – Phases 1-3

It looks advantageous to share services that are unanimously used throughout the organization. Identifying core services, assessing risks, and communicating with key...

Implement Infrastructure Shared Services – Phase 1: Conduct Gap Analysis

This phase will help you identify your key drivers for shared services, determine the feasibility to move into shared services and discover challenges for such transition.

Implement Infrastructure Shared Services – Phase 2: Choose the Right Path

This phase will walk you through a procedure to select the best model that suits your organization's requirement for shared services.
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