Infrastructure & Operations - Solution Sets

Map Technical Skills for a Changing Infrastructure & Operations Organization

Actively plan to acquire needed skills in order to rapidly enable and integrate new business demands while still managing legacy workloads.
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Pave the Road to Unified Endpoint Management

Vendors are pushing unified endpoint management (UEM) products. Teams struggling with device management are hoping that UEM is their savior. Unfortunately, UEM will not...
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Implement High Availability for Mission Critical Databases

Efficient backup/recovery processes and technology will meet most recovery time and recovery point objectives. Implement database high availability for mission critical...
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Optimize the DRP for Business-Critical Analytics

Analytics presents difficult challenges for DR planning. Source data continues to grow, increasing backup and restore costs, and the criticality of analytics is often not...
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Vendor Landscape: IT Asset Management (ITAM)

Automated asset management tools vary dramatically in capability, discovery, and ability to support your environment. Ensuring they meet the complexity needed is key to...
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M&A Runbook for Infrastructure and Operations

Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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Build a Service Desk Consolidation Strategy

Organizations that have acquired more than one service desk through mergers or natural growth are likely to struggle with a lack of agility, high operating costs, and low...
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Reduce Costly Downtime Through DR Testing

DR solutions cannot be trusted to function in a real disaster until it has been tested. Using a proper validation strategy through cyclical DR testing is the only way to...
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Implement a Shared Services Model

As your IT group develops and evolves, you can experience excess capacity, superior capabilities, and peers that require similar IT services. Your organization looks to...
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Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing...
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