Infrastructure & Operations - Blueprints

10 Secrets for Successful Disaster Recovery in the Cloud

Disaster recovery (DR) is a great use case for kick starting your cloud adoption efforts. Cloud DR can also help you to optimize the on-demand pricing model by storing data...

IT Service Management Selection Guide

Regardless of organization size, there are benefits to having an ITSM solution that allows you to mature processes and continually improve your IT Operations practice....
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Modernize Enterprise Storage

Data continues to grow at an exponential rate, and your current storage solutions will not meet all your future needs. Info-Tech’s methodology for storage modernization...
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Improve Service Desk Ticket Intake

Adopt a continual service improvement mindset and make gradual changes to ticket intake. Focusing on a small number of improvements each quarter will allow you to...
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Optimize the IT Operations Center

Now, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable...
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Reduce Manual Repetitive Work With IT Automation

This blueprint will help you score quick wins and build a process to manage IT automation.
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2020 Infrastructure Priorities Report

Infrastructure leaders are busy. They almost always have more to do than they have time to do, making prioritization a core competency. Info-Tech’s 2020 Infrastructure...

Document Your Cloud Strategy

The cloud is a multifaceted concept with lots of upside, but lots of potential downside as well, if used improperly. This blueprint will help you bring stakeholders...
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Develop a COVID-19 Pandemic Response Plan

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

Reinforce End-User Security Awareness During Your COVID-19 Response

With the COVID-19 pandemic forcing many businesses to start operating remotely, security is often the first to suffer. Start a training program for employees on how to...
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