Infrastructure & Operations - Solution Sets

Vendor Landscape: Enterprise Service Desk Software

The enterprise service desk tool market provides powerful functionality and advanced features suitable for large, complex IT environments.
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Govern Shared Services

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Integrate Global Data Center Facilities

IT leaders in North American organizations suddenly charged with managing data center facilities in other countries are faced with the challenge of normalizing structure,...

Implement Systems Management to Improve Availability and Visibility

This blueprint will help you implement a systems management solution to improve availability and visibility.
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Craft a Cloud Strategy for the Enterprise Database

The cloud is inevitable, but not for all workloads, and not right away. Don’t do everything at once. Prioritize quick wins that can seed success for more complex projects...
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Transition to BYOD and Beyond

Personal devices can be a big challenge when they are brought to work. Use this set to develop a customized strategy for transitioning to a BYOD-friendly organization and...

Seize the Potential of the Internet of Things Today

The Internet of Things (IoT) promises massive increases in efficiency, automation, and data-driven decision making. Information on the IoT is plentiful, but few...
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Purchase Storage Without Buyer's Remorse

Storage is a big ticket item that often only gets purchased every three to five years. Get best practice buyer's advice that leverages the purchasing experience of your...

Optimize Systems Management to Improve IT Resilience and Proactivity

Systems management is about more than checking if the lights are on. Optimize on three levels—people, processes, and technology—to enhance IT resilience and proactivity.
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Exploit Disruptive Infrastructure Technology

IT infrastructure can do more than just keep the lights on. Leverage the insights of a diverse working group to create a list of technologies that have disruptive...
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