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Understand how and why to measure customer satisfaction with the service desk, then design both a transactional and relationship survey to collect feedback, and build a...
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Enterprise storage has evolved with more options than ever. The traditional storage vendors are not alone in the market and the solutions they offer are no longer...
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Chromebooks and MacBooks must be afforded the same considerations as the Windows devices when it comes to management. The good news is that there is no lack of available...
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Despite Microsoft’s Azure becoming prominent in the world of cloud services, Azure Active Directory is not a replacement for on-premises Active Directory. While Azure...
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Cloud adoption among organizations increases gradually across both the number of services used and the amount the services are used. However, network builders tend to...
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2023 promises to bring a new set of challenges and building on the credibility established during the pandemic. Infrastructure is in a unique position to influence the...
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There are three primary goals when deploying Microsoft 365: productivity, security and compliance, and collaborative functionality. Of course, all these objectives are...
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It seems like anytime there’s a new CIO who is not from the mainframe world there is immediate pressure to get off this platform. However, just as there is a high...
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Network segmentation is a fundamental piece of the security puzzle. View allowed network traffic through a risk-based lens and understand when and how to use network...
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Don’t let the verbose nature of standards documentation such as NIST, HIPAA, PCI, and others overcomplicate your mandate to ensure your business continuity management...
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