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Disaster recovery (DR) is a great use case for kick starting your cloud adoption efforts. Cloud DR can also help you to optimize the on-demand pricing model by storing...
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Regardless of organization size, there are benefits to having an ITSM solution that allows you to mature processes and continually improve your IT Operations practice....
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A good device is necessary for improving IT satisfaction, but it’s not enough. User support and modernizing applications are the other pivotal factors. With the COVID-19...
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Reduce costly downtime with a right-sized testing program that improves IT resilience.
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It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....
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Supporting multiple service desks can be costly and inefficient and produce poor or inconsistent service delivery. This project will help you build a strategy to...
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Actively plan to acquire needed skills in order to rapidly enable and integrate new business demands while still managing legacy workloads.
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Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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The traditional DRP “red binder” is dead. It takes too long to create, it’s too hard to maintain, and it’s not usable in a crisis.
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Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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