Infrastructure & Operations - Blueprints

Build or Refresh the Wireless LAN

Your end users are embracing wireless and you can’t afford to live in the past. They’re demanding faster and more reliable wireless networks as they push the limits of...
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Consolidate Your Data Centers

Effective data center consolidation projects can provide a wide range of cost and efficiency improvements. However, benefits are by no means guaranteed. Organizations...
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Effectively Acquire Infrastructure Services

Most organizations are good at procuring IT products, but few are truly good at acquiring infrastructure services. According to an Info-Tech survey, approximately 42% of...
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Build a Continual Improvement Program

Leverage these materials to build a plan for providing high-quality services and products that are aligned with ongoing increases in your stakeholder expectations. In...

Prepare and Defend Against a Software Audit

Software licensing audits can cause significant business disruption and failure to be in compliance will result in punitive fines. Build a strategy for the moment a...
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Negotiate SaaS Agreements That Are Built to Last

Review your SaaS contracts to leverage your unique position during negotiations and find substantial cost savings.
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Develop an IT Infrastructure Services Playbook

Create an infrastructure services playbook to clarify infrastructure capabilities and achievable service levels, standardize infrastructure service delivery, and make...
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Modernize Communications and Collaboration Infrastructure

Organizations are losing productivity from managing the limitations of yesterday’s technology. The business is changing and the current communications solution no longer...
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Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...

Develop Infrastructure & Operations Policies and Procedures

IT policies are written, approved, signed – and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &...
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